Melbert Guitars                         Lap Steels

Warranties - Terms of Service - The Legal Stuff

  • Customer agrees they have read and accepted the terms of service.
  • Lap Steel Cancellation and Return Policy: Lap steel guitars are custom made for each person. We understand a very few customers will have buyer's remorse and wish they hadn't spent the money or they may decide to buy something else. However, as time goes by, we will have an increasing amount of time and money invested into your project.
  • 50% deposit required on all custom orders.
  • Cancellation within 48 hours, deposit returned minus a $50 processing fee.
  • Cancellation 3 - 7 days, deposit returned minus $100.
  • Cancellation within 8 - 14 days, deposit returned minus $150.
  • Cancellation after 14 days, no refund under any circumstances.
  • Final payment due on completion. If unable to pay, Instrument will be sold after 30 days. Deposit plus actual selling price will be added, list price of instrument plus a $50 processing fee will be deducted, and balance, if any, returned to customer.
  • All instruments have a one year limited warranty. 

In the event of a quoting error or an error on our website,

our liability is limited to refunding your money.